RETURN POLICY

All fine jewelry, custom orders, and silver pieces are handmade, and made to order, in Fran’s studio in Evansville, Indiana.

Due to the nature of handmade items, each piece  may vary slightly from the photos on the website. These photos are used as a visual reference only.

Your gorgeous piece of Studio Fran’s love, heart, and soul is made to order, just for you— therefore we cannot accept returns or exchanges.

As each piece is made to order, ALL SALES ARE FINAL.

We work hard to ensure our customers happiness and custom make each piece just for you. If there is a problem, an exchange may be possible on a case-by-case basis. If we do decide to allow an exchange, you must return the piece within 5-7 days and it must be in perfect condition. You are responsible for all shipping costs for returns and exchanges.

Yours truly,

Frances